Contact Us
We’re always here to help, listen, and connect, whether you have a question, feedback, or just want to say hello 🌻
At Sunlit Hugs, we believe kindness begins with conversation. Don’t hesitate to reach out, we’ll do our best to get back to you as soon as we can 💛
Order Support & Inquiries
For the fastest help, please include your Order ID in your email.
If your order arrives damaged, incorrect, or with missing items, kindly provide:
- A short, unedited video of the full unboxing (from the moment you start opening the parcel until the item is fully revealed).
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Clear photos of the damaged, incorrect, or missing product.
⚠️ Important: These proofs are necessary to claim a refund or replacement. Without them, we cannot verify the issue or file a courier claim.
Ways to Reach Us
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📧 Email: contact@sunlithugs.com
(We usually respond within 24–48 hours, excluding Sundays & holidays) -
📱 WhatsApp / Call: +91-7701852218
(You can message us directly on WhatsApp for quick queries)
Response Time
We truly appreciate every message we receive. If it takes us a little while to reply, please know we’re carefully reading through your note, with a warm mug in hand and full attention 💛
Sending you sunshine always,
The Sunlit Hugs Team 🌻