Order Support & Inquiries
For the fastest help, please include your Order ID in your email.
If your order arrives damaged, incorrect, or with missing items, kindly provide:
- A short, unedited video of the full unboxing (from the moment you start opening the parcel until the item is fully revealed).
Clear photos of the damaged, incorrect, or missing product.
Important: These proofs are necessary to claim a refund or replacement. Without them, we cannot verify the issue or file a courier claim.