At Sunlit Hugs, every order is prepared with thoughtful care, like a handwritten note sealed with love. Our goal is to ensure your parcel reaches you safely, softly, and on time 💛

Below, you’ll find everything you need to know about how we pack and ship your orders from our cozy corner in Dehradun, India 🌼

Where We Ship

• We currently ship all across India.

• International shipping is not available yet, but if you’d like us to expand, please write to us, we’re always listening and growing slowly 🌻

Processing Time

Once your order is confirmed:

• It takes 4–5 business days to carefully process, prepare, and pack your parcel.

• Made-to-order or customized products may take a little longer. Don’t worry, we’ll keep you updated via email.

📌 Business days exclude Sundays and public holidays.

Shipping Time

After dispatch, delivery usually takes:

• 4 to 7 business days, depending on your location and pin code.

Please note:

• Deliveries to remote areas or during special circumstances (such as extreme weather, strikes, or festive rush) may take slightly longer.

• We appreciate your patience and understanding during such times 💛

Delivery Partners

We work with trusted courier service like Delhivery to ensure safe and timely deliveries.

Once shipped, you’ll receive a tracking link via email, WhatsApp, or SMS so you can follow your parcel’s journey right to your doorstep ✉️

Shipping Charges

We keep our charges clear and simple:

• ✅ Free shipping on select products or above certain cart values (shown at checkout).

• 📦 Standard shipping fee applies on other orders, displayed transparently before payment.

✨ No hidden costs, ever.

Missed Deliveries

• If you’re unavailable during delivery, the courier will usually attempt re-delivery.

• To avoid delays, please ensure your address and contact number are correct at checkout.

• We also recommend keeping an eye on your tracking updates once the parcel is dispatched.

Special Requests

Ordering for a special date, celebration, or occasion?

• Write to us at contact@sunlithugs.com before or after placing your order.

• We’ll always try our best to accommodate and add extra warmth to your delivery 💛

Need Help?

If your parcel is delayed, stuck, or missing, don’t worry, we’re here for you every step of the way.

• Email: contact@sunlithugs.com
• Phone / WhatsApp: +91-7701852218

• We usually respond within 24–48 hours (excluding Sundays & holidays).

A Final Note

Thank you for trusting us with your gifts and moments.
Every parcel is packed as if we were sending it to someone we love.

Warmly,
The Sunlit Hugs Team 🌻