Shipping Policy

Where We Ship

• We currently ship all across India.
• International shipping is not available yet. We are working on it and international shipping will be live soon too.

Processing Time

• Orders take 3–4 business days to process, prepare, and pack.
• Made-to-order or customized products may take a little longer. We’ll keep you updated via email.

Shipping Time

Shipping time depends on your location and whether you choose standard or express delivery.

You can check the estimated delivery days at checkout.

Delivery Partners

We ship through Delhivery and Xpressbees.

Once shipped, you’ll receive a tracking link via email, WhatsApp, or SMS.

Shipping Charges

• Free shipping on orders above ₹1000.
• Standard shipping fee applies on other orders and is shown before payment.

Missed Deliveries

• The courier will usually attempt re-delivery.
• Please keep your address and contact number correct at checkout.
• Track your parcel once it is dispatched.

Special Requests

Ordering for a special date, celebration, or occasion?

Write to us at contact@sunlithugs.com before or after placing your order. We’ll try our best to accommodate.

Need Help?

If your parcel is delayed, stuck, or missing, we’re here to help.